Our Commitment to You
As a client of 1839 Ventures, LLC (“1839 Ventures”), you may have entrusted to our care some valued personal and financial information. We recognize that your relationship with us is based on trust, and that you expect us to act responsibly and in your best interests. Because your personal and financial data are your private information, we hold ourselves to the highest standards in their safekeeping and use.
Importantly, this means that we do not sell client or prospective client information anyone, whether it is your personal information or the fact that you are or may become an 1839 Ventures client.
Instead, we use your information primarily to complete transactions that you request or to make you aware of other services that we offer or sponsor.
We can be reached by email here, by telephone at +1 512.350.7610, or by postal mail at 2303 Ranch Rd. 620, Ste. 135-PMB218, Lakeway, TX 78734
What information does 1839 Ventures collect?
Personally Identifiable Information
We only obtain and retain personally identifiable information that you give to us. Persons who apply to become clients or affiliates of 1839 Ventures, including entrepreneurs, startup companies, and investors, may provide detailed personally identifiable information to us in connection with their applications. In the future, we may enable certain password-protected areas of our website, from which we may collect certain related transactional information based on your use of those areas. For example, a user might supply its email address by signing up for one or more of our free mailing lists, by applying to become a member, or by contacting us.
Non-Personally Identifiable Information
When you visit the public parts of our site, we do not collect data about who you are or any other personally identifiable information except as described above. We may, however, collect certain non-personally identifiable information about you based upon your activity on our site using analytics tools. In some cases, we may collect machine data such as processor type, processor speed, operating system type, browser type, audio devices, modem devices, and video cards. This information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. This information may be used, for example, to alert you to software compatibility issues or to resolve technical or service problems, or it may be analyzed to improve our web design and functionality and our ability to serve you and your accounts.
1839 Ventures offers features that require our use of “HTTP cookies” and similar data files—tiny, anonymous pieces of information that we ask your browser to store. However, we make very limited use of these data files. We don’t use them to pull data from your hard drive, to learn your e-mail address, or to view data in cookies or other similar data files created by other websites. We will not share the information in these data files or give others access to it—except to help us better serve your needs as a user. By using a cookie, we are able to automatically identify your browser and track your use of our site. Most web browsers automatically accept cookies by default, but contain an option for you to turn off the acceptance of cookies if you prefer. You can also delete cookie files from your computer after they have been stored.
In compliance with the Children’s Online Privacy Protection Act and fair information practices, children under the age of 13 are not allowed to sign up for our mailing lists or the members-only portions of our site. 1839 Ventures does not intentionally collect any personally identifiable information from children.
How does 1839 Ventures use the information we collect?
Within 1839 Ventures, we restrict access to information about you to those employees who need to know the information in order to perform their jobs, such as servicing your accounts or notifying you of new products and services. To protect your personal information, we maintain physical, electronic, and procedural safeguards in keeping with industry standards and practices.
Personally Identifiable Information
If you sign up for one of our mailing lists, we use your email address to send you email either through our subscription-based mailing lists or to communicate with you about your application for membership and the services we provide.
Other than as described in the remainder of this section, we do not sell, rent, loan, or otherwise share personally identifiable information, including email lists, to third parties. You need not take any action to prevent such disclosure.
We will, at the direction of entrepreneurs and other clients or members seeking investor interest or business contacts, share their information, including name, address, and selected business information with other clients or members who have expressed an interest in connecting for business or investment purposes.
In certain instances, we may contract with nonaffiliated companies to perform services In connection with, or as may be necessary to service or process a product or service requested or authorized by you, to effect, administer, or enforce a transaction requested or authorized by you, or to maintain or service your account. Other potential nonaffiliated companies include those providing marketing services (such as mailing, events management, marketing analysis, and similar services), compliance services, accounting, institutional brokerage services, transaction processing, and systems support and financial providers, such as other broker-dealers, and nonfinancial providers, such as data processing companies, compliance support organizations, and marketing organizations. Where necessary, we will disclose information we have about you to these third parties. In all such cases, we provide the third party with only the information necessary to carry out its assigned responsibilities, and only for that purpose. And we require these third parties to treat your private information with the same high degree of confidentiality that we do.
We may provide all of the nonpublic personal information we collect about you to our affiliates to enable them or enhance our ability to offer you new or additional products or services, improve the quality of the products and services we currently offer to you, and to aid us and them in the assessment of our existing products and services and the development of new products or services. Affiliates may include financial providers, such as providers of general business support and services to startup companies, and affiliated sales and support organizations including providers of systems support and services, and compliance services.
We may be required by law, court order, governmental agency, or law enforcement authority to disclose your personally identifiable information. We may also disclose your information to law enforcement authorities investigating suspected illegal activity.
We do not combine personally identifiable information with any of the non-personally identifiable information gathered on the public portion of our site.
Non-Personally Identifiable Information
What You Can Do
For your protection, we strongly recommend that you do not provide your account information, user name, or password to anyone. If you become aware of any suspicious activity relating to your account, it is your responsibility to contact us immediately.
Also, please let us know of any possible violation of these policies.
We’ll Keep You Informed